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NHS Digital - Harnessing the Power of New Technology to Improve Healthcare

The UK's National Health Service (NHS) is the largest healthcare system in the world and the 5th largest global employer, with over 1.4 million employees.

NHS Digital, the technology backbone of the NHS, had a patchwork of legacy technologies and no consistent customer experience across their many channels; a story applicable to most businesses today.

They were looking for a platform that would help unite their data sources and give their users a consistent, personalised, high-quality journey. They selected BloomReach’s Digital Experience Platform (DXP) to help them achieve their goals and take NHS Digital into the future.

Watch this 30 minute recording to learn:

  • Why NHS Digital struggled to give users a unified customer experience
  • How it transformed from a patchwork of disparate technologies to single a platform that unites their data sources and gives their users a consistent, personalised, high-quality journey
  • Why they selected BloomReach's Digital Experience Platform to drive their transformation