Webinar

The eCommerce Survival Guide for Brands and Retailers

Learn how to survive in eCommerce customer experience with Annie Selke and Forrester.

Duration: 38 minutes
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In this webinar, you'll learn:

  • Rare insights into the latest trends in eCommerce and how brands can future proof themselves to ensure their survival
  • Annie's Selke's story including the challenges they've faced, the steps they are taking to build a next generation experience and why they selected the killer combination of SAP CC and BloomReach Search & Merchandising

The eCommerce battleground is fierce. The savvy companies have identified the key to survival: build an experience for shoppers that engages, makes them feel part of something worthwhile, educates and fosters brand loyalty.

Learn from our two guest speakers, Mark Grannan and Monica Clevelend.

 

 

Meet the speakers

Mark Grannan, Senior Analyst, Forrester

Mark Grannan, Senior Analyst, Forrester

Marks focuses on product strategy for categories including web CMS, site search, portal, and web performance; and solving digital customer experience dilemmas faced by enterprise organizations. Specifically, he researches, write, speak and consult to mutually benefit both needs.
Monica Cleveland, CMO, Annie Selke

Monica Cleveland, CMO, Annie Selke

Monica has been working at Annie Selke as VP of Marketing for over 15 years.

Mark Grannan, Senior Analyst, Forrester

Marks focuses on product strategy for categories including web CMS, site search, portal, and web performance; and solving digital customer experience dilemmas faced by enterprise organizations. Specifically, he researches, write, speak and consult to mutually benefit both needs.

Monica Cleveland, CMO, Annie Selke

Monica has been working at Annie Selke as VP of Marketing for over 15 years.

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