The Bloomreach Commerce Experience Cloud

Create truly personalized end-to-end customer journeys with the world’s #1 Commerce Experience Cloud, featuring a powerful combination of a customer data platform, omnichannel marketing automation, product search and merchandising backed by self-learning AI, and a headless content management system.

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Connect the Dots for a Better Customer Experience

Engage Your Customers by Activating Data to Create More Personalized Experiences

Creating customer experiences so personalized that they feel specifically catered to them, no matter where they’re browsing from, has been a dream too difficult to achieve — until now. Bloomreach Engagement puts the power of customer data in the hands of the marketer. With your marketing view of the customer, you can connect that data to multiple channels*, power personalized campaigns, and update segments in real time to ensure it’s always the right message on the right channel at the right time.

*email, SMS, web/mobile push, in-app messaging, WhatsApp, Adtech audiences, webhooks, or API.

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Increase Your E-Commerce Revenue With Our Powerful Search and Merchandising

Your most profitable site visitors use search, but oftentimes, the search experience is one of the last things to be optimized because the metric is “number of visitors” rather than “total revenue from search.” We’ve found that, on average, 15% of site visitors use search, but those visitors drive close to 45% of your revenue. Imagine the impact on your business if you could help those visitors find what they’re looking for faster AND help them find the next product they need. Our self-learning AI will take your site search to the next level by understanding the nuances of how people actually search and purchase online. Bring those AI insights to your merchandising, recommendations, and SEO to drive conversions and bottom-line impact.

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Stand Out From the Crowd With Our Commerce- focused Headless CMS and Experience Management Tools

Utilizing our out-of-the-box e-commerce functionality, marketing and merchandising teams can quickly create and distribute relevant and personalized content-rich experiences for any stage of the customer journey. Our headless APIs and tools are easy to integrate into modern storefronts and enable you to deliver highly targeted experiences in milliseconds. Whether you’re looking for a CMS to match your commerce replatform, need to improve your current storefront experience with exceptional content, or just need to power specific elements within your site experience, Bloomreach Content will help you stand out from the competition.

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Bringing Value to Your Entire Commerce-driving Team

Better Understand and Activate Your Customers

Get your hands on your customer data, then use that data to engage these customers with relevant and consistent messaging across all channels, at scale.

Increase Revenue From Search

In addition to delivering an engaging customer experience, ensure that when your customers are searching, they immediately find what they’re looking for and keep coming back for more.

Drive More Conversions on Your Site

Organize your products in a way that’s more relevant to customers and boosts conversion. Add AI-powered search to make it even faster and easier for customers to find the products they want.

Increase Customer Retention and Brand Loyalty

Add more in-depth personalization to your customer outreach, so you can address the “who,” “what,” and even the “why” of your shoppers and keep them coming back to your brand.

Serving Over 850 Brands Around the World

Hey, let’s help you grow.

There’s a reason why Bloomreach is the world’s #1 Commerce Experience Cloud. Find out today how we can bring next-level innovation to your business and give your customers a more personalized experience in real time. Complete the form and an advisor will reach out to schedule a time that suits you.

The one-hour demo will provide:
  • An overview of the products within the Bloomreach Commerce Experience Cloud and its various features
  • Consultation on how to leverage the platform for your specific needs
  • Customer success stories and commercial indication

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Powering commerce companies of all shapes and sizes: