We make companies work better for their customers. DEFACTO supports companies from various industries in the digitalization of customer, data, and process management. As a leading business consultancy and IT implementation provider in the direct-to-consumer sector, we sustainably build customer loyalty through comprehensive engineering of all customer experiences. We use our self-developed engineering framework, the […]



Heystack is a technical marketing agency that helps brands to better communicate with their customers, helps businesses to better engage with their software, and makes martech a true extension of marketing teams. With decades of Martech experience, the Heystack team has worked with business across Publishing, Media & Entertainment, Real Estate, Travel Hospitality, Fintech, Retail […]

Koncepts Lab


Koncepts Lab operates at the bleeding edge of AI, Data, Customer Experience (CX), and Platforms. We help enterprises rethink technology transformation, redefine processes, and thereby reimagine business models to create new performance frontiers. Our mission Our services Digital AI CX Industries we serve:

Life With Bloomreach

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