Customer case

Wolters Kluwer

Wolters Kluwer enables legal, tax, finance, and healthcare professionals to be more effective and efficient. They provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts.

Challenge

Wolters Kluwer creates value by combining information, deep expertise, and technology to provide customers with solutions that improve their quality and effectiveness and better serve their clients. They were looking for a way to implement the same quality of service and depth of information to visitors to their digital environment.

 

Solution

Implementing BloomReach Experience enabled the company to create a digital environment that is both easy to navigate and highly useful for all visitors. By delivering highly targeted content based on visitor characteristics and behaviour, and constantly updating and optimizing content based on visitor analytics, Wolters Kluwer is able to serve its diverse audiences with the exact content they are looking for exactly when they need it.