Staples isn’t the sort of retailer to sit still while the industry around it shifts wildly. So, three years ago, with Amazon growing and other retailers threatening its industry dominance, Staples decided to act fast and forcefully. The company increased the number of stock-keeping units (SKUs) on its websites to 2 million — a 10-fold increase — and charted a course to become a business-to-business, one-stop shop for small, mid-sized and large-scale enterprises, including commercial and government.
Learn in the Staples case study how the retailer used Bloomreach Search and Merchandising (brSM) to:
Boost RPV on its B2B site by 3.5%
Lift RPV by 4.4% on Staples.com
Increase average time on site by 47%